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Commentary: Ambulance response model success

Revised approach brings significant improvement in 30-day survival rate among Scotland’s sickest patients

An ambulance response model that focuses on matching the response provided by staff to the needs of individual patients has led to 43% improvement in the 30-day survival rate among the sickest patients since being introduced. Adopted in November 2016, the new clinical response model (NCRM) changed the way the service responds to 999 call read more…



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